ServiceTitan access

Last updated: April 10, 2026

  1. Sign into ServiceTitan.

  2. Click the Connect New App button (Settings > Integrations > API Application page)

    image007.png

  3. After you click the button, the Lace app: Lace for Call Center should show up in the list.  Toggle the app on.

  4. If you see a Restrictions drop down, please select "No Restrictions".

  5. A prompt will appear to allow you to accept Lace permissions request.  Please click Allow Access

If you have a ServiceTitan Enterprise Hub instead, please follow this article:

https://help.servicetitan.com/how-to/manage-api-credentials-through-enterprise-hub#step-1-log-in-to-your-enterprise-hub